Get in Touch With Us
Whether you have a question about a casino we have reviewed, something to flag about our content, or a partnership enquiry, this page explains the best ways to reach us and what happens once you do.
How to Contact Us
Email is the most direct route to our editorial team. Every message is read by a real person, and we aim to respond within two working days. You can reach us at [email protected].
To help us get back to you as quickly as possible, please include a short description of your enquiry in the subject line. A little context upfront means your message reaches the right person without unnecessary back-and-forth.
What We Can Help With
We receive a wide range of messages. The most common enquiry types are listed below, along with what to include for each.
- Content questions — If anything on our site is unclear, or you would like more detail about a specific casino, bonus structure or payment method, send us your question and we will do our best to clarify.
- Factual corrections — Accuracy matters to us. If you believe something we have published is out of date or incorrect — a welcome offer that has changed, a licence detail that needs updating — please flag it and we will investigate promptly.
- Reader feedback and suggestions — We welcome ideas for topics you would like us to cover. Our reviews of trusted non GamStop casinos in the UK are shaped in part by what readers tell us they need to know. If there is a gap in our coverage, let us know.
- Partnership and commercial enquiries — If you represent a brand and would like to explore how we might work together, please introduce yourself and outline your proposal. We review all commercial approaches on their merits; our editorial rankings are not influenced by commercial relationships.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, please mention this in your message. We will point you towards appropriate support organisations without delay.
What to Expect After You Write to Us
We do not use automated replies as a substitute for a real response. When your email arrives, a member of the team reads it and routes it to whoever is best placed to help. Our target window is two working days, though during particularly busy periods it may stretch slightly beyond that. We will always follow up — if you have not heard back after three working days, a brief follow-up email is welcome.
About Our Editorial Standards
Casino No Gamstop is an independent comparison site. Our reviews are based on research and verification, not on payments from the brands we cover. When a casino appears on our site, commission may be earned if a reader signs up — but that relationship does not determine rankings or ratings, and it is disclosed wherever it is relevant.
We cover casinos that operate outside the GamStop self-exclusion scheme. These sites are not regulated by the UK Gambling Commission and operate under international licences, typically from jurisdictions such as Curaçao. That distinction matters, and we take care to present it honestly in our content rather than glossing over it.
If you believe any page on this site falls short of that standard — whether in accuracy, tone or balance — we want to hear about it. Reader scrutiny is part of how we stay honest.
A Note on Response Times and Coverage
Our editorial team is small, and we prioritise substantive enquiries. We may not be able to respond to every speculative outreach or unsolicited submission, but we do read everything that arrives. Corrections and accuracy concerns are always treated as a priority.
Thank you for taking the time to reach out. We look forward to hearing from you.